Data Center Critical Facilities Technician

Iron Mountain; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Medical, Dental and Vision benefits

Employee Assistance Program

Annual Merit Increases, 2 Weeks Paid?

Professional Development and Training

Referral program

Job summary

Iron Mountain’s Data Centers group seeks a Critical Facilities Technician to provide technical and facility support in a 24x7 data center environment. The role covers maintenance of electrical, HVAC, and building management systems, with emphasis on safety, up-time, and proactive issue resolution.

Ideal candidates have basic data center exposure, a willingness to learn, and a customer-focused mindset. Candidates may work varied hours, including nights and holidays, to support operation and

Qualifications

• Experience in a critical operations environment or data center preferred.
• Willingness to learn and adapt to shift work, including nights, weekends and holidays.
• Knowledge of safety procedures and Iron Mountain’s safety code.
• Ability to follow documented processes and maintain accuracy.

Responsibilities

• Proactively support safety of the environment and occupants and ensure safety procedures are followed while performing work.
• Monitor critical power, cooling/environmental, security and support systems to meet up-time targets.
• Perform limited maintenance tasks to ensure smooth operation of data center HVAC and facilities.
• Monitor, resolve and update service tickets using IMDC’s ticketing system; include customer installations of equipment.
• Take daily operational readings of mechanical and electrical equipment and inspect for unsafe or malfunctioning operation.
• Identify issues proactively and take steps to resolve them; assist with service delivery tasks when needed.

Skills

Data center operations

Chiller/plant systems knowledge

BMS/UPS knowledge

Google Sheets

Attention to detail

Time management

Tools

Chiller Plant Systems (Trane/York)

Web Control BMS

UPS Maintenance bypass

Ticketing systems

Job description

Iron Mountain’s Data Centers group seeks a Critical Facilities Technician to provide technical and facility support in a 24x7 data center environment. The role covers maintenance of electrical, HVAC, and building management systems, with emphasis on safety, up-time, and proactive issue resolution.

Ideal candidates have basic data center exposure, a willingness to learn, and a customer-focused mindset. Candidates may work varied hours, including nights and holidays, to support operation and