Data Center Critical Facilities Technician

Iron Mountain

Miami (FL)

Hybrid

USD 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

401(k)

Medical, Dental and Vision - Day One

Employee Assistance Program

2 Weeks Paid Vacation

7 Paid Holidays + Sick Pay

Professional Development and Training

Referral program

Job summary

Iron Mountain in Miami is seeking a Critical Facilities Technician to support a 24x7 data center environment. You will monitor power, cooling, security, and facility systems, perform basic maintenance, and manage tickets to ensure uptime.

The role emphasizes safety, urgency, and a service-oriented mindset. Ideal candidates have 0–2 years in critical facilities or data centers, know BMS and chiller systems, and can handle varied hours including nights and weekends.

Qualifications

Attention to detail and following documented processes.
Ability to multitask across multiple systems and tickets.
Customer-focused mindset and teamwork.
Commitment to safety procedures and safety code compliance.
Adaptability to varied shifts including nights, weekends, and holidays.

Responsibilities

Proactively support safety of the environment and occupants and follow safety procedures.
Monitor critical power, cooling, security, and facilities to meet uptime targets.
Perform limited maintenance to ensure data center HVAC and other systems operate smoothly.
Monitor and update service tickets in IMDC’s ticketing system.
Take daily operational readings of mechanical/electrical equipment and inspect for issues.
Identify issues early and assist with service delivery tasks as needed.