Data Center Facilities Technician - Critical Uptime

Iron Mountain; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k), Employee Stock Purchase Plan

Medical, Dental and Vision benefits -

Employee Assistance Program

Annual merit increases and paid time

Professional development and training

Referral program

Job summary

Iron Mountain is hiring a Critical Facilities Technician to support 24x7 data center operations. You will monitor power, cooling, security, and building systems, perform routine maintenance, and help resolve tickets for customers and installations.

The role emphasizes safety, reliability, and hands-on problem solving in a fast-paced environment. We seek 0-2 years in a data center or similar setting, with knowledge of chiller systems and BMS controls.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred.
• Knowledge of Chiller Plant systems-Trane, York, Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Basic computer tools including Google Sheets and Google Classroom.
• Ability to multitask across several systems managing ticket queues and tasks.
• Attention to detail and ability to follow documented processes and safety rules.
• Strong organizational skills and ability to work with minimal supervision.
• Willingness to learn and grow within Iron Mountain.
• Customer service mindset and a focus on serving clients.

Responsibilities

• Proactively support safety of the environment and occupants and ensure safety procedures are followed.
• Monitor critical power, cooling/environmental, security, and facilities to meet up-time targets.
• Perform limited maintenance to ensure data center HVAC and building systems operate smoothly.
• Monitor and update service tickets, including customer installations of electrical and physical equipment.
• Take daily readings of mechanical and electrical equipment and inspect for unsafe conditions.
• Identify issues and take steps to resolve them; assist with service delivery tasks as needed.

Skills

Critical facilities ops

Chiller plant systems

Google Sheets

Multitasking

Attention to detail

Organization

Customer service mindset

Security-clearance eligibility

Tools

Trane chillers

York chillers

BMS/Web Control

UPS maintenance bypass

STS switches

Job description

Iron Mountain is hiring a Critical Facilities Technician to support 24x7 data center operations. You will monitor power, cooling, security, and building systems, perform routine maintenance, and help resolve tickets for customers and installations.

The role emphasizes safety, reliability, and hands-on problem solving in a fast-paced environment. We seek 0-2 years in a data center or similar setting, with knowledge of chiller systems and BMS controls.