Data Center Critical Facilities Lead

Global Data Centers Americas, Inc.; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

NTT Global Data Centers is hiring for a CFOPs Supervisor, operating onsite in Chicago to lead Data Centre Technicians and Facilities Technicians, ensuring maximum uptime and adherence to safety standards. The role includes overseeing maintenance planning, training staff, and ensuring compliance with fire, health, and life-safety regulations.

The ideal candidate has a strong background in electrical and mechanical systems, NFPA codes, and experience managing critical facilities teams.

Qualifications

• Bachelor's degree or equivalent in Engineering or similar field.
• Solid experience in data centre and/or critical facilities.
• Experience developing and motivating critical facilities operations and maintenance teams.

Responsibilities

• Supervises the Data Centre Technicians and the Facilities Technicians.
• Operates and maintains data centre to assure the most optimal uptime to customers (Five 9's).
• Tasks CFOps team ensuring compliance with fire, health and Life Safety requirements.
• Provides tasking for daily operations and maintenance scheduling for non-critical and critical maintenance.
• Ensures CFOps meets budget, staff planning, NPS, efficiency goals.
• Analyzes data centre equipment for efficiency, safety, longevity, and reliability.
• Conducts training with Data Centre Technicians on equipment, PMs, QA and CFOps procedures.
• Manages and maintains all training documentation and provides to HR.
• Ensures data centre operates at maximum efficiency while meeting SLA requirements and budgets.
• Works with customers to provide successful installs that exceed expectations.
• Supervises safety and well-being of CFOps team.
• Responsible for shift assignments, timekeeping review & PTO approvals.
• Writes and reviews MOPs/SOPs/SMP and provides input.
• Supervises execution of MOPs to ensure thorough completion.

Skills

Strong supervisor skills

Excellent communication skills

Electrical & mechanical systems

Data centre operations

NFPA knowledge

Education

Bachelor's degree or equivalent in Engineering or similar field

Job description

NTT Global Data Centers is hiring for a CFOPs Supervisor, operating onsite in Chicago to lead Data Centre Technicians and Facilities Technicians, ensuring maximum uptime and adherence to safety standards. The role includes overseeing maintenance planning, training staff, and ensuring compliance with fire, health, and life-safety regulations.

The ideal candidate has a strong background in electrical and mechanical systems, NFPA codes, and experience managing critical facilities teams.