Data Center Cooling Solutions Architect (Presales)

Midea America; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Midea America Corp. is seeking an experienced technical support engineer for data center cooling solutions in the U.S.

You will provide pre-sales technical support for overseas data center key accounts, collaborate with KAMs to drive opportunities, and deliver cooling solutions including chillers, air-cooled and liquid cooling systems. The role requires a Bachelor's degree in engineering, a minimum of 3 years in data centers or HVAC, and strong communication to work with sales, product,

Qualifications

• Bachelor's degree or above in HVAC, refrigeration, electrical, automation, or related engineering fields preferred.
• Minimum 3 years of technical support experience in data centers, HVAC, central cooling plants, or related industries.
• Familiar with data center cooling architectures and mainstream cooling technologies (air, water, liquid, free cooling).
• Experience with high-density racks, AI data centers, liquid cooling infrastructure, and GPU clustering preferred.
• Strong communication and cross-functional collaboration skills; able to coordinate with sales, product, delivery, and customer teams.

Responsibilities

• Provide pre-sales technical support for overseas data center key accounts; collaborate with KAMs to drive key customers, projects, and opportunities to closure.
• Gain in-depth understanding of customer requirements; deliver technical exchanges, solution matching, product selection, configuration recommendations, and clarifications.
• Support primary-side and secondary-side cooling solutions including chillers, air-cooled, liquid cooling CDU, air walls, and precision air conditioning across applications.
• Participate in customer solution presentations, bid support, technical bid preparation, and coordination with consultants/EPCs.
• Understand data center requirements including power density, redundancy tiers, energy efficiency, and cooling configurations; assist in developing customer-facing solutions.
• Collaborate with product, R&D, delivery, and after-sales teams to drive project coordination from pre-sales to execution.
• Consolidate standard solutions and best practices based on customer projects to support platform expansion.

Skills

Data centers

HVAC systems

Thermal management

Customer engagement

Cross-functional

Education

Bachelor's degree or above

Tools

Chillers

Liquid cooling

GPU cooling

Job description

Midea America Corp. is seeking an experienced technical support engineer for data center cooling solutions in the U.S.

You will provide pre-sales technical support for overseas data center key accounts, collaborate with KAMs to drive opportunities, and deliver cooling solutions including chillers, air-cooled and liquid cooling systems. The role requires a Bachelor's degree in engineering, a minimum of 3 years in data centers or HVAC, and strong communication to work with sales, product,