Technical Solutions engineer - Data Center

Midea-Group; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Midea America Corp. is seeking a Technical Solutions Engineer to deliver pre-sales technical support for overseas data center accounts, focusing on cooling systems and customer-driven solutions.

You will collaborate with KAMs, product, and delivery teams to translate requirements into effective data center cooling configurations. The role requires a Bachelor’s in relevant engineering, 3+ years in data centers or cooling, and willingness to travel internationally.

Qualifications

• Bachelor’s degree in HVAC, Refrigeration, Cryogenic Engineering or related field.
• At least 3 years of technical support experience in data centers or cooling industries.
• Familiar with data center cooling architectures (air, water, liquid, free cooling).
• Willingness to travel internationally and use English as working language.

Responsibilities

• Provide pre-sales technical support for overseas data center accounts and work with KAMs to drive major customers and projects.
• Support technical communication, solution matching, product selection, configuration recommendations, and clarifications.
• Provide technical support for cooling products (chillers, air-cooled solutions, liquid cooling CDUs, fan walls, precision AC).
• Participate in customer presentations, bid support, technical proposals, Q&A, and coordination with consultants and EPC partners.
• Understand core data center requirements and support development of customer-facing solutions.
• Coordinate with product, R&D, delivery, and after-sales teams through pre-sales to project execution.
• Summarize standard solutions and competitor information to support platform expansion.

Skills

Communication

Presentation

Cross-functional coordination

Education

Bachelor’s degree in HVAC / Refrigeration / Cryogenic Engineering

Job description

Technical Solutions engineer

About Midea America

Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world's top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.

Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America is dedicated to providing practical innovations that surprise and delight, creating moments to cherish at home.

Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance to make your life a little easier.

Job Responsibilities

• Provide pre-sales technical support for key overseas data center accounts, and work closely with KAMs to drive major customers, key projects, and strategic opportunities.
• Understand customer requirements in depth and support technical communication, solution matching, product selection, configuration recommendations, and technical clarification.
• Provide technical support for both primary-side and secondary-side cooling products, including chillers, air-cooled solutions, liquid cooling CDUs, fan walls, and precision air conditioning applications.
• Participate in customer presentations, bid support, technical proposal preparation, customer Q&A, and technical coordination with consultants and EPC partners.
• Understand core data center requirements in areas such as power density, redundancy level, energy efficiency, liquid/air cooling ratio, and reliability, and support the development of customer-facing solutions.
• Coordinate with product, R&D, delivery, and after-sales teams to ensure smooth collaboration from pre-sales support through project execution.
• Summarize standard solutions, typical application cases, and competitor technical information based on project experience to support platform business expansion.

Qualifications

• Bachelor’s degree or above, preferably in HVAC, Refrigeration and Cryogenic Engineering,
• Energy and Power Engineering, Electrical Engineering, Automation, Mechatronics, or related fields.
• At least 3 years of technical support experience in data centers, HVAC, central cooling plants, liquid cooling, or related industries.
• Familiar with data center cooling system architecture, including air cooling, water cooling, liquid cooling, and free cooling solutions.
• Candidates with knowledge of high-density racks, AI data centers, liquid cooling infrastructure, and GPU clusters are preferred.
• Able to independently conduct customer requirement analysis, technical solution preparation, technical communication, and basic product/system selection.
• Strong communication, presentation, and cross-functional coordination skills, with the ability to work effectively with sales, product, delivery, and customer technical teams.
• English can be used as a working language for customer communication, technical documentation, and cross-regional collaboration; overseas local hire or willingness to travel internationally is preferred.

Preferred Qualifications

• Experience in Hyperscaler, Colo, AI data center, or ICT infrastructure projects is preferred.
• Experience in supporting integrated primary-side and secondary-side solutions is preferred.
• Experience working with consultants, EPC contractors, general contractors, or large system integrators is preferred.
• Experience in liquid cooling, CDU, fan wall, precision air conditioning, or large-scale cooling plant applications is preferred.

Comprehensive benefit package, to learn more, please visit Careers Page (midea.com)

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.