Data Center Control Room Technician – 24/7 Operations

Jones Lang LaSalle Incorporated; North Charleston, Northern (SC, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

PTO and company holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Control Room Technician in North Charleston, SC to monitor and maintain data center networks and systems, ensuring 24/7 uptime and performance. You will respond to alarms, document actions, and coordinate with technical teams across sites.

The role requires handling multiple alerts, using trending tools, and supporting incident bridges while following established policies and procedures. Strong communication and problem-solving skills are essential.

Qualifications

• Must be proficient with alarm monitoring systems and building management systems.
• Familiarity with incident management platforms and ticketing systems.
• Strong ability to read and interpret system performance data and trends.

Responsibilities

• Process inbound/outbound calls, alarms, and messages and take necessary action.
• Coordinate incident responses, escalate as needed, and document actions taken.
• Maintain real-time awareness of equipment configurations and performance across sites.

Skills

Alarm monitoring

Building management systems

Incident management

Ticketing systems

Microsoft Office

Data interpretation

Communication skills

Team collaboration

Shift work

Documentation & compliance

Tools

BMS software

Monitoring dashboards

Job description

Jones Lang LaSalle Incorporated is seeking a Control Room Technician in North Charleston, SC to monitor and maintain data center networks and systems, ensuring 24/7 uptime and performance. You will respond to alarms, document actions, and coordinate with technical teams across sites.

The role requires handling multiple alerts, using trending tools, and supporting incident bridges while following established policies and procedures. Strong communication and problem-solving skills are essential.