Data Center Concierge IV: Executive Support & Operations

Equinix, Inc.; Atlanta (GA); On-site; USD 46,000 - 70,000; Full time

Job summary

Equinix, Inc. in Atlanta, GA is seeking an organized, proactive professional to provide executive, operational, administrative, and onsite customer support within a fast-paced data center environment.

The role supports senior leaders, multiple facilities, vendors, and cross-functional teams by managing calendars, travel, meetings, project tracking, and stakeholder communications, with a strong emphasis on service excellence and data-driven decisions using Power BI and Excel.

Qualifications

• High school diploma and 2–4 years of equivalent work experience required.
• Bachelor’s degree or equivalent experience preferred.
• Experience in executive support, operations coordination, data center or facility administration, or a related administrative role.
• Experience managing multiple priorities in a fast-paced cross-functional environment.
• Power BI experience preferred.

Responsibilities

• Provide administrative and operational support to multiple data center facilities, including work requests, dispatch updates, escalations, inquiries, and customer or facility issues.
• Answer incoming calls, respond to administrative inquiries, and use substantial knowledge of standard operating procedures to resolve issues or route them to the appropriate team.
• Manage complex calendars, travel schedules, meeting logistics, and competing priorities.
• Serve as a primary point of contact between supported leaders and internal stakeholders, external partners, customers, vendors, and cross-functional teams.
• Maintain confidentiality, exercise discretion, and handle sensitive information with professionalism.

Skills

Executive support

Operations coordination

Customer-facing support

Project coordination

Event planning

Data analytics

Analytical skills

Microsoft Outlook

Education

High school diploma

Bachelor's degree preferred

Tools

Excel

Power BI

Teams

SharePoint

Outlook

Job description

Equinix, Inc. in Atlanta, GA is seeking an organized, proactive professional to provide executive, operational, administrative, and onsite customer support within a fast-paced data center environment.

The role supports senior leaders, multiple facilities, vendors, and cross-functional teams by managing calendars, travel, meetings, project tracking, and stakeholder communications, with a strong emphasis on service excellence and data-driven decisions using Power BI and Excel.