Data Center & Cloud Operations Lead

General Dynamics Information Technology (GDIT); Newington (VA); Hybrid; USD 122,000 - 165,000; Full time

Benefits offered by this job

401K with company match

Competitive pay

Paid time off

Job summary

General Dynamics Information Technology (GDIT) seeks an Operations Manager for Data Center & Cloud Services to lead enterprise data center and cloud operations in the Federal Civilian Division. Manage 24x7x365 activities across distributed sites, ensuring uptime, service delivery, and mission continuity for the DT program.

The ideal candidate has 7+ years in IT/data center ops, 3+ years leading Level 3 O&M teams with NetApp and VMware, and an active Top Secret clearance.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related technical discipline required; master’s preferred.
• 7+ years of IT or data center operations experience; 3+ years managing Level 3 O&M teams with NetApp and VMware.
• Strong background in enterprise data center operations, hybrid cloud management, monitoring platforms, storage/virtualization tech, ITIL processes, and distributed O&M leadership.
• Active Top Secret clearance required.
• Location: Hybrid within the National Capital Region with periodic travel to sites.

Responsibilities

• Lead daily operations across data centers, cloud environments, and distributed sites to ensure uptime and mission continuity.
• Oversee Level 1–3 operations and ensure SOPs, SLAs, and performance objectives are met.
• Manage incident, problem, change, configuration, and service request processes per ITIL.
• Coordinate maintenance windows, patch cycles, and outages to minimize customer impact.
• Foster continuous service improvement and cross-team coordination across DT providers.

Skills

IT Operations

ITIL

Hybrid cloud

NetApp storage

VMware virtualization

Leadership

Security clearance

Education

Bachelor’s degree in IT/CS/Engineering

Master’s degree preferred

Tools

NetApp storage

VMware virtualization

Monitoring platforms

Job description

General Dynamics Information Technology (GDIT) seeks an Operations Manager for Data Center & Cloud Services to lead enterprise data center and cloud operations in the Federal Civilian Division. Manage 24x7x365 activities across distributed sites, ensuring uptime, service delivery, and mission continuity for the DT program.

The ideal candidate has 7+ years in IT/data center ops, 3+ years leading Level 3 O&M teams with NetApp and VMware, and an active Top Secret clearance.