Senior Program Manager - Data Center & Cloud

General Dynamics Information Technology (GDIT); Washington (District of Columbia); Hybrid; USD 162,000 - 219,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Competitive pay and paid time off

Job summary

General Dynamics Information Technology (GDIT) is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to lead a large-scale, global Data Center and Cloud Services contract for the U.S. Department of State.

The role oversees 24x7 operations across distributed data centers and FEDRAMP-authorized clouds, driving uptime, security, and modernization. You will manage contract performance, leadership, and reporting, coordinating with stakeholders, and ensuring

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required (master’s preferred).
• 10+ years of years managing complex IT or network programs, including global environments.
• Project Management Professional (PMP), ITIL v4 or v5 Intermediate (Specialist or higher) level certification or equivalent.

Responsibilities

• Lead the end-to-end delivery of Platform Engineering Support Services, including Converged Infrastructure/Cloud Engineering, Network Engineering, Data Protection, Monitoring, Security Infrastructure, Procurement Support, New Product/Service Development, and Special Projects.
• Translate DOS mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost while improving alignment between mission and IT.
• Build and mentor a multidisciplinary workforce across multiple sites and shifts; champion knowledge transfer to Government FTE counterparts and support contractors.
• Establish transparent governance, reporting, and stakeholder engagement.
• Direct 24x7x365 enterprise data center and cloud operations ensuring availability, proactive monitoring, and rapid incident/problem resolution.
• Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending.
• Oversee capacity and performance management to sustain CPU/memory/storage allocation and prevent over-provisioning; drive automation for patching, compliance, and configuration baselines.
• Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.

Skills

Cloud Services Management

Data Center Projects

Digital Transformation

Hybrid Cloud Solutions

IT Program Management

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, or related field

Master’s degree preferred

Tools

PMP Certification

ITIL v4/v5 Specialist

Job description

General Dynamics Information Technology (GDIT) is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to lead a large-scale, global Data Center and Cloud Services contract for the U.S. Department of State.

The role oversees 24x7 operations across distributed data centers and FEDRAMP-authorized clouds, driving uptime, security, and modernization. You will manage contract performance, leadership, and reporting, coordinating with stakeholders, and ensuring