Remote IT Operations Leader: Cloud & Cybersecurity

General Dynamics Information Technology, Inc.; United States; Remote; USD 123,000 - 167,000; Full time

Benefits offered by this job

Remote work options

Total rewards package

Job summary

General Dynamics Information Technology, Inc. seeks an IT Operations Manager to lead enterprise technology services supporting mission-critical programs. You will oversee cloud, cybersecurity coordination, change management, and governance while ensuring secure, reliable operations for federal-facing systems.

Requires 8+ years IT experience, 3+ years leadership, and strong collaboration with stakeholders. Remote work options available with a comprehensive Total Rewards package.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 8+ years of progressive IT experience.
• 3+ years in operational leadership, management, or supervisory roles.
• Experience supporting federal government information systems.
• Expertise with Microsoft Azure, Microsoft 365, Identity and Access Management, ServiceNow, Cloud Operations, and Enterprise Application Support.

Responsibilities

• Direct and coordinate daily IT service delivery across infrastructure, cloud services, enterprise applications, identity management, and end-user support.
• Establish operational priorities, resource allocations, and service delivery expectations.
• Lead operational reviews and status meetings while monitoring project and program performance.
• Ensure operational activities align with strategic goals and mission requirements.
• Serve as escalation point for operational issues, outages, and service disruptions.
• Lead Change Advisory Board (CAB) activities and operational governance processes.

Skills

Communication

Information Technology Operations

Services Management

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Microsoft Azure

Microsoft 365

Identity and Access Management

ServiceNow

Cloud Operations

Enterprise Application Support

Change Management

Job description

General Dynamics Information Technology, Inc. seeks an IT Operations Manager to lead enterprise technology services supporting mission-critical programs. You will oversee cloud, cybersecurity coordination, change management, and governance while ensuring secure, reliable operations for federal-facing systems.

Requires 8+ years IT experience, 3+ years leadership, and strong collaboration with stakeholders. Remote work options available with a comprehensive Total Rewards package.