Data Analytics Manager: Attribution & Customer Journey

100000 Motorola Solutions, Inc.; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision benefits

401K with company match

10 paid holidays

Generous paid time off

Job summary

Motorola Solutions is seeking a Data Analyst Manager to lead performance tracking and analysis across our digital customer lifecycle touchpoints and 1:1 Customer Success efforts.

In this hands-on IC role you will design multi-touch attribution models, build data pipelines, and partner with Campaign Strategy, Product Insights, and CS Ops to translate data into measurable value and drive time-to-value, retention, and revenue.

Qualifications

• 5+ years of data analytics, marketing analytics, or Revenue/CS Operations experience, including attribution modeling in SaaS.
• Hands-on IC with business operations background and strong problem-solving.

Responsibilities

• Lead attribution modeling & impact tracing across digital touchpoints and CSA interventions.
• Develop data pipelines integrating engagement metrics with CRM lifecycle stages.
• Build dashboards and provide data-backed recommendations to drive adoption, retention and revenue.

Skills

Attribution modeling

Data storytelling

SQL

Python

Dashboarding

Stakeholder communication

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a Data Analyst Manager to lead performance tracking and analysis across our digital customer lifecycle touchpoints and 1:1 Customer Success efforts.

In this hands-on IC role you will design multi-touch attribution models, build data pipelines, and partner with Campaign Strategy, Product Insights, and CS Ops to translate data into measurable value and drive time-to-value, retention, and revenue.