Data Analytics Manager: Attribution & Customer Journey
Motorola Solutions
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Benefits offered by this job
Job summary
Motorola Solutions is seeking a practical, data‑driven Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands‑on IC role gathers, cleans, and analyzes data to prove impact and enable teams to accelerate time‑to‑value, improve retention, and grow revenue.
You will partner with Campaign Strategy, Product Insights, and CS Ops, build dashboards in Tableau or Looker, and push AI‑assisted analyses.
Qualifications
- 5+ years of experience in data analytics, marketing analytics, or Revenue/CS Operations, including at least 2 years focused on attribution modeling or lifecycle analytics in SaaS.
- Hands-on IC with a strong Business Operations background—balancing technical data work with operational problem‑solving.
- US Citizenship and residence in the United States is required.
- Direct, hands‑on experience building multi‑touch attribution models using SQL, Python, or R.
- Advanced SQL with Snowflake, BigQuery, or Redshift; ability to build dashboards in Tableau/Looker/Power BI.
- Experience with Gainsight, Salesforce, or HubSpot for CS operations.
- Data hygiene, identity resolution, and event tracking across post‑sale journeys.
- Strong communication skills to translate analysis into actionable business insights.
Responsibilities
- Attribution modeling & impact tracing across digital touchpoints and CSA interventions.
- Hybrid touchpoint tracking: data pipelines linking email opens, in‑app triggers, product usage, CRM outcomes.
- Data operations: cleaning, transforming, and unifying data from disparate sources.
- Reporting & dashboards using Tableau or Looker to show campaign performance and attribution splits.
- AI integration to accelerate SQL writing, data cleaning, and complex analyses.
Skills
Tools
Job description
Motorola Solutions is seeking a practical, data‑driven Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands‑on IC role gathers, cleans, and analyzes data to prove impact and enable teams to accelerate time‑to‑value, improve retention, and grow revenue.
You will partner with Campaign Strategy, Product Insights, and CS Ops, build dashboards in Tableau or Looker, and push AI‑assisted analyses.
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