Data Analytics Manager: Attribution & Customer Journey

Motorola Solutions; Columbia (SC); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a practical, data-driven Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. You will be a hands-on IC driving data collection, cleaning, and story-telling to prove value and guide decisions.

In this role you’ll partner with Campaign Strategy, Product Insights, and CS Ops to measure impact, optimize journeys, and deliver reliable dashboards using Tableau/Looker/Power BI.

Qualifications

• 5+ years of experience in data analytics, marketing analytics, or Revenue/CS Operations.
• Hands-on IC with a strong business operations background.
• US citizenship and residence in the United States.
• Direct experience building multi-touch attribution models using SQL, Python or R.
• Advanced SQL and data warehousing (Snowflake/BigQuery/Redshift).
• Dashboard design with Tableau, Looker or Power BI; strong data storytelling.
• Familiarity with Gainsight, Salesforce or HubSpot.

Responsibilities

• Attribution modeling & impact tracing across adoption efforts and retention.
• Hybrid tracking: connect digital engagement withCRM lifecycle events.
• Full-funnel ROI: link adoption metrics to net revenue retention and expansion.
• Campaign feedback: data-backed recommendations to refine interventions.
• Data operations: clean, transform, and harmonize data from multiple sources.
• Build dashboards to visualize campaign performance and attribution splits.

Skills

SQL

Python

R

Data analytics

Marketing analytics

Attribution modeling

Communication

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a practical, data-driven Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. You will be a hands-on IC driving data collection, cleaning, and story-telling to prove value and guide decisions.

In this role you’ll partner with Campaign Strategy, Product Insights, and CS Ops to measure impact, optimize journeys, and deliver reliable dashboards using Tableau/Looker/Power BI.