Data Analytics Manager: Attribution & Customer Journey

Motorola Solutions; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

401K with Company Match

Medical, Dental, Vision benefits

Job summary

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands-on IC role focuses on gathering, cleaning, and analyzing data to prove impact and guide decisions.

You will measure how automated campaigns and CSA interventions drive time-to-value, retention, and revenue growth, partnering with Campaign Strategy and CS Ops.

Qualifications

• 5+ years in data analytics, marketing analytics, or Revenue/CS Operations.
• Hands-on experience with multi-touch attribution modeling.
• Experience building dashboards and translating analytics to business insights.

Responsibilities

• Design and maintain multi-touch attribution models to quantify impact on adoption, usage, and retention.
• Create data pipelines linking digital engagement with CRM lifecycle stages and outcomes.
• Build dashboards (Tableau/Looker/Power BI) to show campaign performance and ROI.
• Partner with Campaign Strategy, Product Insights, and CS Ops to drive data-informed decisions.
• Provide data hygiene and identity resolution across post-sale journey.

Skills

SQL

Python

R

Attribution modeling

Data storytelling

Data analysis

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands-on IC role focuses on gathering, cleaning, and analyzing data to prove impact and guide decisions.

You will measure how automated campaigns and CSA interventions drive time-to-value, retention, and revenue growth, partnering with Campaign Strategy and CS Ops.