Data Analytics Manager: Attribution & Customer Journey

Motorola Solutions; Orlando (FL); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

GenerousPaidTime Off

Employee Stock Purchase Plan

PaidParental & Family Leave

Job summary

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts.

In this hands-on IC role you will gather, understand and use the data needed to enable our teams and to prove impact, measuring digital touchpoints and CSA interventions to drive faster time-to-value, retention, and revenue growth.

Qualifications

• 5+ years in data analytics, marketing analytics, or Revenue/CS Operations.
• Hands-on attribution modeling or lifecycle analytics in SaaS.
• Direct, hands-on SQL, Python or R for analysis.
• Ability to build dashboards in Tableau/Looker/Power BI.
• Strong communication translating analytics to stakeholders.

Responsibilities

• Lead attribution modeling and ROI analysis across campaigns.
• Develop data pipelines linking digital touchpoints with CRM and CS data.
• Build dashboards showing campaign performance and channel efficiency.
• Collaborate with Campaign Strategy, Product Insights, and CS Ops.

Skills

Attribution modeling

SQL & Python

Dashboards

Data storytelling

Cross-functional

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts.

In this hands-on IC role you will gather, understand and use the data needed to enable our teams and to prove impact, measuring digital touchpoints and CSA interventions to drive faster time-to-value, retention, and revenue growth.