Data Analytics Manager, Attribution & Customer Journey

Motorola Solutions; Richmond (VA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands-on IC role focuses on gathering and analyzing data to prove the impact of interventions and drive faster time-to-value, retention, and revenue growth.

You'll partner with Campaign Strategy, Product Insights, and CS Operations to build data storytelling narratives, design multi-touch attribution, and create reliable

Qualifications

• 5+ years of experience in data analytics, marketing analytics, or Revenue/CS Operations, including at least 2 years focused on attribution modeling or lifecycle analytics in SaaS.

Responsibilities

• Attribution modeling & impact tracing to quantify adoption efforts, digital touchpoints and human interventions.
• Campaign feedback and journey optimization including audience segmentation and trigger logic.
• Data operations and reporting: data hygiene, identity resolution, dashboards in Tableau/Looker/Power BI, AI-assisted analysis.

Skills

Advanced SQL

Python/R

Data storytelling

Data visualization

CRM integration

Tools

Snowflake

BigQuery

Redshift

Tableau

Looker

Power BI

Gainsight

Salesforce

HubSpot

Job description

Motorola Solutions is seeking a Data Analytics Manager to lead performance tracking across digital customer lifecycle touchpoints and 1:1 Customer Success efforts. This hands-on IC role focuses on gathering and analyzing data to prove the impact of interventions and drive faster time-to-value, retention, and revenue growth.

You'll partner with Campaign Strategy, Product Insights, and CS Operations to build data storytelling narratives, design multi-touch attribution, and create reliable