Data Analyst Coordinator

ManpowerGroup; Fremont Township (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Data Analyst Coordinator in Fremont, MI to support frontline operations by maintaining data integrity, supporting reporting processes, and ensuring knowledge management content is accurate and easy to use. This role emphasizes attention to detail and proactive data governance.

The position involves CRM administration support, data validation for recurring reports, and adherence to privacy requirements, with Salesforce experience being a plus.

Qualifications

• High School Diploma or GED required.
• Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.
• Proficiency in Microsoft Office.
• Strong attention to detail and data accuracy with good organizational skills.
• Effective written and verbal communication; Salesforce is a plus.

Responsibilities

• Review Knowledge Tool articles to ensure formatting and content standards.
• Identify inconsistencies in article structure and recommend revisions.
• Produce and distribute recurring operational reports daily, weekly, and monthly with data validation.
• Maintain compliance with privacy, data governance, and PCI requirements.
• Support CRM system administration and cleanup of configurations.

Skills

Data management

CRM administration

Reporting

Knowledge management

Contact center operations

Microsoft Office

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

Salesforce

Job description

Our client is seeking a Data Analyst Coordinator to join their team. As a Data Analyst Coordinator, you will be part of the PRC team supporting frontline operations by maintaining data integrity, supporting reporting processes, and ensuring knowledge management content is accurate, consistent, and easy to use. The ideal candidate will bring strong attention to detail, effective communication, and a proactive mindset to keep systems clean and reporting reliable.

Job Title: Data Analyst Coordinator

Location: Fremont, MI

Pay Range: $16

What's the Job?

• Review Knowledge Tool (KT) articles to ensure adherence to established formatting and content standards, including titles and categorization.
• Identify inconsistencies in article structure and recommend content revisions to improve readability, consistency, and conversation flow for consumers and agents.
• Produce and distribute recurring operational reports daily, weekly, and monthly while validating data accuracy prior to distribution.
• Maintain compliance with company policies, privacy requirements, and data governance standards, including PCI compliance reviews and related monitoring activities.
• Support CRM system administration and cleanup by identifying obsolete, duplicate, or inaccurate configurations and implementing cleanup activities in line with established standards.

What's Needed?

• High School Diploma or GED.
• Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.
• Proficiency in Microsoft Office.
• Strong attention to detail and data accuracy, with strong organizational and time management skills.
• Effective written and verbal communication skills; experience with Salesforce is a plus.

What's in it for me?

• Work in a role that directly supports operational, quality, and compliance objectives through accurate reporting and reliable knowledge content.
• Contribute to system cleanup and data integrity efforts that help frontline teams access consistent, trustworthy information.
• Build confidence by maintaining audit readiness through accurate records and documentation.
• Strengthen your reporting and documentation skills by maintaining reporting SOPs and recurring deliverables.
• Collaborate with teams to identify, document, and elevate system or data integrity concerns.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.