Data Integrity & Reporting Coordinator

Experis Technology Group; Fremont Township (MI); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Descripción de la vacante

ManpowerGroup seeks a Data Analyst Coordinator to support frontline operations by maintaining data integrity, assisting with reporting, and ensuring knowledge management content is accurate and easy to use. You will work within the PRC team in Fremont, MI.

The role requires strong attention to detail, effective communication, and a proactive mindset to keep systems clean and reporting reliable. Experience in data management or CRM/reporting and proficiency with Microsoft Office are preferred.

Formación

• High School Diploma or GED.
• Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.
• Proficiency in Microsoft Office.
• Strong attention to detail and data accuracy, with strong organizational and time management skills.
• Effective written and verbal communication skills; experience with Salesforce is a plus.

Responsabilidades

• Review Knowledge Tool (KT) articles to ensure adherence to formatting and content standards, including titles and categorization.
• Identify inconsistencies in article structure and recommend content revisions to improve readability, consistency, and conversation flow for consumers and agents.
• Produce and distribute recurring operational reports daily, weekly, and monthly while validating data accuracy prior to distribution.
• Maintain compliance with company policies, privacy requirements, and data governance standards, including PCI compliance reviews and related monitoring activities.
• Support CRM system administration and cleanup by identifying obsolete, duplicate, or inaccurate configurations and implementing cleanup activities in line with established standards.

Conocimientos

Attention to detail

Effective communication

Time management

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Salesforce

Descripción del empleo

ManpowerGroup seeks a Data Analyst Coordinator to support frontline operations by maintaining data integrity, assisting with reporting, and ensuring knowledge management content is accurate and easy to use. You will work within the PRC team in Fremont, MI.

The role requires strong attention to detail, effective communication, and a proactive mindset to keep systems clean and reporting reliable. Experience in data management or CRM/reporting and proficiency with Microsoft Office are preferred.