Data Analyst

Software-Technology,-Inc.-; Clinton (TN); Sur place; USD 48 000 - 62 000; Plein temps

Résumé du poste

Software-Technology,-Inc.- is seeking an Administrative Services Assistant of Compliance (Training Data Analyst) to ensure training compliance for correctional officers across Tennessee. The role demands data management, auditing, and executive support within a regulatory context.

The ideal candidate will have data analysis, project management, and admin experience, along with strong MS Office skills. This on-site position offers collaboration with the Training Division and opportunities to

Qualifications

• Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or related field preferred.
• Proven experience in data analysis, project management, and administrative support.
• Proficient in Excel, Word, PowerPoint, Outlook.
• Strong organizational and time management skills to meet deadlines.
• Excellent communication and interpersonal abilities for stakeholders.
• Experience in a compliance or regulatory training environment is advantageous.

Responsabilités

• Utilize LMS to mine and analyze data and ensure officers meet training standards.
• Audit customer-submitted information for accuracy and completeness, ensuring training compliance.
• Assist in managing staff training projects and coordinate with Training Division.
• Perform QA checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development hours and self‑development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in QA measures within the LMS for continuous improvement.
• Create and implement new QA measures to assess and report on training events.

Formation

Bachelor’s degree

Outils

MS Office

Description du poste

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:

• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
• Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self‑development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

• Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
• Proven experience in data analysis, project management, and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.