DashPass Strategy & Merchant Growth Lead

DoorDash; Seattle (WA); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Premium healthcare

401(k) with employer matching

Paid parental leave

Wellness benefits

Job summary

DoorDash is seeking a Senior Manager of DashPass Strategy & Operations to own the merchant co-funding strategy behind DashPass. You will quantify merchant benefits, defend them with data, and translate them into scalable, co-funded offers across diverse merchant cohorts.

You will drive alignment with product, engineering, data science, marketing, and finance to optimize merchant economics and member value. A bachelor’s degree and 8+ years in related fields are expected.

Qualifications

• 8+ years in strategy & operations, commercial strategy, consulting, or related fields.
• Built business cases for two-sided value exchanges with multiple stakeholders.
• Comfortable in commercial conversations (MSAs, pricing, partnerships).
• Strong quantitative and structured problem-solving skills; can self-serve data (SQL/Excel).
• Bias to action and ability to lead from the front in fast-paced environments.
• Clear, data-driven thinking; articulate complex ideas to executives across functions.
• Experience in subscription, marketplace, advertising, retail-media, or merchant/SMB is a plus.
• A bachelor’s degree is required.

Responsibilities

• Own the DashPass co-funding strategy end to end, defining benefits merchants fund and levels.
• Quantify merchant value propositions and translate into credible pitches.
• Influence promotions and monetization roadmap with evidence-backed asks.
• Serve as DashPass DRI in merchant conversations and guard long-term economics.
• Establish metrics and cadence to align benefits with merchant outcomes.
• Frame cross-functional tradeoffs with data for executive decisions.
• Design and scale experiments translating strategy into observable results.

Skills

Strategy & ops

Cross-functional

Data analysis

SQL

Excel

Commercial strategy

Problem solving

Communication

Education

Bachelor's degree

Tools

SQL

Excel

Job description

DoorDash is seeking a Senior Manager of DashPass Strategy & Operations to own the merchant co-funding strategy behind DashPass. You will quantify merchant benefits, defend them with data, and translate them into scalable, co-funded offers across diverse merchant cohorts.

You will drive alignment with product, engineering, data science, marketing, and finance to optimize merchant economics and member value. A bachelor’s degree and 8+ years in related fields are expected.