Dasher Experience Strategy & Ops Lead

DoorDash USA; New York (NY); On-site; USD 136,000 - 200,000; Full time

Job summary

DoorDash USA is seeking a strategic leader to shape our Dasher strategy on the Dasher & Logistics team within Strategy & Operations. You will identify pain points, translate insights into high-impact bets, and define what a great Dasher experience looks like.

You’ll work across Product, Engineering, Marketing, and Support to scale initiatives that improve retention and engagement. You will collaborate with cross-functional teams to build tools and processes that keep the Dasher voice at the

Qualifications

• 5+ years of experience in high-growth environments
• Curious, entrepreneurial mindset with a bias for action
• Comfortable with data-driven decision-making and SQL

Responsibilities

• Define Dasher strategy and identify high-impact opportunities to improve retention
• Incubate, test, and scale 0-1 programs and partnerships
• Collaborate cross-functionally with Product, Engineering, Marketing, and Support
• Represent the Dasher voice by building tools and feedback loops

Skills

Data-driven

SQL

Cross-functional

Problem-solving

Tools

CockroachDB

Cassandra

Kafka

Redis

Job description

DoorDash USA is seeking a strategic leader to shape our Dasher strategy on the Dasher & Logistics team within Strategy & Operations. You will identify pain points, translate insights into high-impact bets, and define what a great Dasher experience looks like.

You’ll work across Product, Engineering, Marketing, and Support to scale initiatives that improve retention and engagement. You will collaborate with cross-functional teams to build tools and processes that keep the Dasher voice at the