Danish-Speaking Video Streaming Expert — Greece Relocation

Employers from Greece; United States; Remote; USD 29,000 - 40,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Fully paid training

Performance bonus

Career development

Multinational office culture

Job summary

Mercier Consultancy Group, a premier international recruitment and BPO firm, seeks Danish Speaking Video Streaming Experts to join our Greece-based team. You provide high-level user support for a leading video streaming platform, troubleshoot delivery issues, and engage with the Danish-speaking community to resolve inquiries and improve user experience.

Relocation is fully supported with training, health insurance, competitive pay, and a multinational office culture.

Qualifications

• Native or fluent Danish (spoken and written).
• Strong passion for social media, digital content, and streaming technology.
• Exceptional communication skills and a customer-centric mindset.
• Ability to work effectively in a dynamic, target-driven environment.
• Prior experience in social media or technical support is considered an advantage.

Responsibilities

• Provide high-level support for users of a world-leading video streaming platform within the social media sector.
• Monitor and troubleshoot real-time content delivery issues to ensure optimal streaming quality.
• Engage with the Danish-speaking community to resolve technical inquiries and enhance user satisfaction.
• Collaborate with cross-functional teams to identify and elevate trends impacting the social media user journey.
• Maintain a deep understanding of platform policies and safety guidelines to protect the integrity of the streaming environment.
• Document resolutions and contribute to the internal knowledge base for ongoing service improvement.
• Foster a positive and brand-aligned communication style across all interactions.

Skills

Danish fluency

Customer-centric

Communication skills

Social media passion

Target-driven

Job description

Mercier Consultancy Group, a premier international recruitment and BPO firm, seeks Danish Speaking Video Streaming Experts to join our Greece-based team. You provide high-level user support for a leading video streaming platform, troubleshoot delivery issues, and engage with the Danish-speaking community to resolve inquiries and improve user experience.

Relocation is fully supported with training, health insurance, competitive pay, and a multinational office culture.