Danish-Speaking Video Streaming Specialist – Greece Relocation

Mercier Consultancy Group; United States; Remoto; USD 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

13th salary

14th salary

Relocation package

Health insurance

Training programs

Performance bonus

Career development

Team events

Descrizione del lavoro

Mercier Consultancy Group is seeking Danish-speaking Video Streaming Experts to support users on a leading platform in Greece. You will help resolve real-time streaming issues and engage with a Danish-speaking community while collaborating with cross-functional teams.

The role includes a fully paid relocation package, comprehensive health insurance, and a performance bonus structure. Training programs and a multinational work environment are offered to grow your career in Europe.

Competenze

• Danish language fluency (spoken and written) is required.
• EU passport is mandatory.
• Prior experience in social media or technical support is a plus.

Mansioni

• Provide high-level support for users of a world-leading video streaming platform within the social media sector.
• Monitor and troubleshoot real-time content delivery issues to ensure optimal streaming quality.
• Engage with the Danish-speaking community to resolve technical inquiries and enhance user satisfaction.
• Collaborate with cross-functional teams to identify and elevate trends impacting the social media user journey.
• Maintain a deep understanding of platform policies and safety guidelines to protect the integrity of the streaming environment.
• Document resolutions and contribute to the internal knowledge base for ongoing service improvement.
• Foster a positive and brand-aligned communication style across all interactions.

Conoscenze

Danish (fluent)

Customer support

Descrizione del lavoro

Mercier Consultancy Group is seeking Danish-speaking Video Streaming Experts to support users on a leading platform in Greece. You will help resolve real-time streaming issues and engage with a Danish-speaking community while collaborating with cross-functional teams.

The role includes a fully paid relocation package, comprehensive health insurance, and a performance bonus structure. Training programs and a multinational work environment are offered to grow your career in Europe.