Danish Speaking Video Streaming Customer Experts - Work Remote In Greece

Employers from Greece; United States; Remoto; USD 29.000 - 53.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Relocation Package

13th & 14th salaries

Monthly Bonus

Fully Paid Training

Descrizione del lavoro

Mercier Consultancy Group in Greece is seeking a Danish-speaking Video Streaming Customer Expert to join a top-tier global platform. You will assist subscribers via phone, chat, and email, ensuring a seamless viewing experience.

Native or fluent Danish, strong English, and a passion for digital entertainment are essential. You will help with billing, content recommendations, and troubleshooting while acting as a brand ambassador and collaborating with cross-functional teams.

Competenze

• Danish language proficiency: native or fluent.
• Professional English proficiency.
• EU passport holder (mandatory).
• Interest in digital entertainment and video streaming.
• Strong problem-solving and tech-savvy mindset.
• Ability to work in a fast-paced, customer-centric environment.

Mansioni

• Provide world-class support to subscribers via phone, chat, and email.
• Troubleshoot video playback, device compatibility, and account access issues.
• Assist customers with billing inquiries, subscriptions, and content recommendations.
• Maintain high customer satisfaction by resolving streaming queries professionally.
• Act as a brand ambassador and promote new features to Danish audiences.
• Document customer feedback to improve UI and service.
• Collaborate with cross-functional teams to address complex technical bugs.

Conoscenze

Danish

English

Descrizione del lavoro

at Mercier Consultancy Group

Danish Speaking Video Streaming Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading organizations across Europe. We specialize in bespoke recruitment solutions that empower professionals to advance their careers while helping our global partners achieve operational excellence.

Job Overview

We are thrilled to offer an exceptional career opportunity for those seeking Danish-speaking jobs within the rapidly evolving entertainment sector. As a Danish Speaking Video Streaming Customer Expert position in Greece, you will serve as the voice of a top-tier global streaming platform, ensuring every subscriber enjoys a seamless and premium viewing experience.

Key Responsibilities

• Provide world-class support to subscribers of a premier streaming service via phone, chat, and email.
• Troubleshoot technical issues related to video playback, device compatibility, and account access.
• Assist customers with billing inquiries, subscription plan management, and personalized content recommendations.
• Maintain high levels of customer satisfaction by resolving streaming-related queries with professionalism and efficiency.
• Act as a brand ambassador for the streaming platform, promoting new features and exclusive releases to the Danish audience.
• Document customer feedback to contribute to the continuous improvement of the streaming service’s user interface.
• Collaborate with cross-functional teams to elevate complex technical bugs affecting the streaming platform’s stability.

Requirements

• Native or fluent Danish (spoken and written).
• Professional proficiency in English.
• Valid EU passport (mandatory).
• Passionate about the digital entertainment and video streaming industry.
• Strong problem-solving skills and a tech-savvy mindset.
• Ability to thrive in a fast-paced environment while maintaining a customer-centric attitude.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• And Much More...

Life in Greece

Embarking on one of the many available jobs in Greece offers an unparalleled lifestyle. Greece is famous for its Mediterranean climate, crystal-clear Aegean waters, and a vibrant culture that perfectly balances modern urban living with deep historical roots. Choosing this Danish Speaking Video Streaming Customer Experts position in Greece means enjoying over 300 days of sunshine a year and a warm, welcoming community.

Beyond the professional growth, living in Greece provides a high quality of life at an affordable cost. You will experience world-renowned cuisine, a rich social calendar, and the breathtaking beauty of the Greek islands. Our comprehensive relocation support ensures your move to Greece is seamless, allowing you to settle in and start your new chapter with confidence.