Danish Speaking Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remoto; USD 21.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully Paid Relocation Package

Health Insurance

Fully Paid Training

Monthly Performance Bonus

Relocation Concierge

Descrizione del lavoro

Patrique Mercier Recruitment By Nellie is seeking a Danish Speaking Support Specialist to join the team in Bulgaria. You will provide Danish-language technical and customer support and collaborate with cross-functional teams in a dynamic international environment.

Relocation to Sofia is fully supported with a paid package, housing and settling-in assistance, health insurance, and a monthly performance bonus; training is fully paid to help you ramp up quickly.

Competenze

• Native or fluent Danish (spoken and written).
• Professional proficiency in English for team integration.
• Experience in customer support is advantageous.

Mansioni

• Provide high-quality Danish-language technical and customer support.
• Resolve inquiries via multiple channels efficiently.
• Document customer interactions to ensure data integrity.
• Escalate complex issues to cross-functional teams.
• Stay updated on product knowledge and support protocols.
• Contribute to a positive international team culture.
• Participate in regular performance reviews to improve output.

Conoscenze

Danish language

English proficiency

Customer support

Descrizione del lavoro

at Patrique Mercier Recruitment By Nellie

Danish Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with world-class opportunities across Europe. As a leader in recruitment and BPO solutions, we pride ourselves on delivering bespoke career paths that facilitate personal and professional growth for our candidates.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Support Specialist position in Bulgaria. This role is an exceptional opportunity to join the thriving customer support services industry in a dynamic international environment while enjoying a fully supported relocation experience.

Key Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.
• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
• Maintain detailed records of customer interactions to ensure data integrity and service quality.
• Collaborate with cross-functional teams to escal complex issues and improve overall customer satisfaction.
• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
• Contribute to the positive culture of our international team, one of the premier Danish-speaking jobs available in the market.
• Participate in regular performance evaluations to optimize personal output and reach targets.

Requirements

• Native or fluent Danish (spoken and written).
• Professional proficiency in English for team integration and communication.
• Previous experience in the customer support services industry is considered a strong advantage.
• Strong problem-solving skills and a customer-centric mindset.
• Valid EU passport (mandatory).
• Ability to relocate to Sofia for this onsite opportunity.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing to live and work in Sofia offers a unique blend of vibrant urban life and rich history, making it one of the most exciting locations for Danish-speaking jobs in Europe. The climate in Bulgaria is welcoming, offering four distinct seasons and easy access to both picturesque mountains and the Black Sea coast. Beyond the professional growth found in our Danish Speaking Support Specialist position in Bulgaria, you will discover a city that is rapidly evolving into a major tech and business hub.

Our relocation experts are dedicated to ensuring your move to Bulgaria is seamless and enjoyable. Residents here enjoy a high quality of life with a low cost of living, fantastic local culinary experiences, and an affordable, bustling social scene. Start your next chapter with confidence knowing that your transition to life in Bulgaria is fully handled by the professional team at Mercier Consultancy Group.