Danish Speaking Solutions Consultant — Relocation to Bulgaria

Recruitment By Ierotheos; United States; Remoto; USD 15.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully Paid Relocation Package (flight,

Free Relocation Concierge

Monthly Performance Bonus

Diverse multinational workplace

Descrizione del lavoro

Mercier Consultancy Group seeks a Danish-speaking Solutions Consultant to join our Bulgaria-based team. The role offers relocation to Sofia, a gateway to an international customer support career, and exposure to a multinational workplace.

You will deliver omnichannel support, document all interactions in CRM, and collaborate with global teams to improve service delivery. A strong digital literacy and Danish fluency are essential, with relocation supported by a comprehensive package.

Competenze

• Native or fluent Danish is mandatory.
• Previous experience in Customer Support Services is valued.
• Strong digital literacy and ability to navigate complex software.

Mansioni

• Deliver omnichannel support to Danish-speaking clients.
• Resolve inquiries and advise to ensure customer satisfaction.
• Document interactions in CRM to maintain data integrity.
• Collaborate with international teams to improve service delivery processes.
• Meet and exceed performance indicators and quality benchmarks.
• Identify and elevate technical issues to appropriate departments.

Conoscenze

Danish language proficiency

Customer service

CRM systems

Communication skills

Relocation willingness

Strumenti

CRM software

Descrizione del lavoro

Mercier Consultancy Group seeks a Danish-speaking Solutions Consultant to join our Bulgaria-based team. The role offers relocation to Sofia, a gateway to an international customer support career, and exposure to a multinational workplace.

You will deliver omnichannel support, document all interactions in CRM, and collaborate with global teams to improve service delivery. A strong digital literacy and Danish fluency are essential, with relocation supported by a comprehensive package.