Danish-Speaking Solutions Consultant | Global Support Career

Remote Jobs; United States; Remote; USD 23,000 - 36,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group is sourcing a Danish Speaking Solutions Consultant to join our client operations in Bulgaria. You will serve Danish-speaking customers with high-level technical and administrative support.

This role offers a fully paid relocation, comprehensive health insurance, fully paid training, a competitive monthly salary, and a clear path for growth within the global Customer Support Services industry. Fluent Danish is required.

Qualifications

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in Customer Support Services or a similar client-facing environment.
• Strong problem-solving skills and a passion for helping others.
• Excellent communication skills and the ability to thrive in a multicultural environment.

Responsibilities

• Act as the primary contact for Danish-speaking customers, providing high-level technical and administrative support.
• Resolve complex inquiries through multiple channels, maintaining high standards of service.
• Document all interactions accurately within the CRM.
• Identify recurring customer issues and collaborate with internal teams for improvements.
• Contribute to team KPIs by maintaining service efficiency and customer satisfaction.
• Provide expert guidance to clients on service offerings.
• Stay updated on policies to provide precise, professional information.

Skills

Danish language

Customer support

CRM software

Tools

CRM software

Job description

Mercier Consultancy Group is sourcing a Danish Speaking Solutions Consultant to join our client operations in Bulgaria. You will serve Danish-speaking customers with high-level technical and administrative support.

This role offers a fully paid relocation, comprehensive health insurance, fully paid training, a competitive monthly salary, and a clear path for growth within the global Customer Support Services industry. Fluent Danish is required.