Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece

Mercier Consultancy MD

España

On-site

EUR 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

And Much More..

Job summary

A leading digital marketing firm is looking for a Danish Speaking Customer Service Representative to join their team, with an exciting opportunity to work in Greece. The role involves managing customer inquiries, educating clients on marketing strategies, and providing technical support. Ideal candidates will have fluency in Danish and previous experience in customer service. The position offers competitive monthly salary, fully paid relocation package, and health insurance.

Qualifications

Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus.
Previous experience in customer service or support, preferably in digital marketing.
Ability to troubleshoot technical issues and provide solutions.
Ability to troubleshoot technical issues for clients.
Strong organizational skills to handle multiple inquiries.
Familiarity with CRM tools and digital marketing concepts.
Willingness to relocate to Greece and adapt to a dynamic environment.

Responsibilities

Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
Educate clients on marketing strategies and campaign optimization.
Collaborate with the technical team to resolve complex issues.
Educate clients on marketing strategies and campaign optimization.
Document interactions and feedback in the CRM system.
Collaborate with the technical team to escalate complex issues.
Stay updated on industry trends to provide relevant insights.

Skills

Fluency in Danish

Strong communication skills

Technical troubleshooting

Customer engagement

Organizational skills

Tools

CRM tools

Job description

Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece

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Mercier Consultancy MD provided pay range

This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.

Key Responsibilities

Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish
Provide guidance on platform features, tools, and best practices to maximize customer success
Assist customers in troubleshooting issues and resolving technical problems promptly
Educate clients on marketing strategies and campaign optimization to enhance their experience
Document all customer interactions and feedback accurately in the CRM system
Collaborate with the technical team to elevate complex issues effectively
Stay informed about industry trends and updates to provide relevant insights to customers

Requirements

Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus
Previous experience in customer service or support, preferably in a digital marketing or technology environment
Strong communication skills with a focus on customer engagement and satisfaction
Ability to troubleshoot technical issues and provide clear solutions to clients
Excellent organizational skills and the capability to manage multiple inquiries simultaneously
Familiarity with customer relationship management (CRM) tools and digital marketing concepts
Willingness to work in Greece and adapt to a dynamic work environment

Benefits