Danish-Speaking Business Support Consultant

Employers from Greece; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Danish-speaking Business Support Consultant to deliver exceptional client support across phone, email, and chat channels. You will document all interactions in the CRM, collaborate with internal teams, and stay informed about our services to offer relevant assistance.

The role emphasizes strong communication, problem-solving under pressure, and a proactive service mindset with ongoing training and development.

Qualifications

• Fluency in Danish and strong English language skills.
• Experience in a business/corporate customer support role.
• Excellent communication and client relationship skills.
• Strong problem-solving abilities under pressure.
• Familiarity with CRM systems and standard office software.
• Team collaboration and detail-oriented work.
• Strong organizational skills.

Responsibilities

• Provide Danish-speaking business client support via phone, email, and chat.
• Assist with inquiries related to business services, account management, and operations.
• Resolve client issues promptly to maintain satisfaction.
• Document all interactions in the CRM for reference and QA.
• Collaborate with internal teams to improve service delivery.
• Stay informed about services and products to offer relevant assistance.
• Engage in continuous training to enhance skills.

Skills

Danish language

Customer support

English proficiency

CRM familiarity

Team collaboration

Tools

CRM systems

Office software

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking a Danish-speaking Business Support Consultant to deliver exceptional client support across phone, email, and chat channels. You will document all interactions in the CRM, collaborate with internal teams, and stay informed about our services to offer relevant assistance.

The role emphasizes strong communication, problem-solving under pressure, and a proactive service mindset with ongoing training and development.