Danish Customer Specialist - Remote

Employers from Greece; United States; Remote; USD 17,000 - 26,000; Full time

Benefits offered by this job

Permanent Contract

Private health insurance

Ticket Restaurant

Transportation allowance

Job summary

Atlean World is seeking a Danish Fashion Customer Advisor to join our Athens-based team. You will respond to customers by phone, chat or email, solving issues with a friendly approach and adhering to brand guidelines.

The role requires fluent Danish and strong English, plus multitasking across computer systems. A permanent contract with private health insurance and office-friendly benefits is offered.

Qualifications

• Fluent in Danish and good English, with strong communication skills.
• Problem-solving mindset and ability to multitask across tools.
• EU passport or Greek work permit required.

Responsibilities

• Answer customer questions by phone, chat and email with a friendly, solution-focused attitude.
• Solve problems and create positive experiences for every customer.
• Follow brand guidelines and quality standards on every interaction.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to continuously improve the service.

Skills

Fluent Danish

Good English

Strong communication

Active listening

Problem solving

Multitasking

EU passport

Education

High school diploma

Tools

CRM software

Job description

at Atlean World

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Danish Fashion Customer Advisor.

Why a Danish Fashion Customer Advisor role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Danish, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

Benefits

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Permanent Contract
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Make it your Next Job Without Boundaries!