Athens-Based Danish Fashion CX Specialist

Atlean World; Ohio; On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Permanent contract

Job summary

Atlean World in Athens, Greece is seeking a Danish Fashion Customer Advisor to join a fast-growing global CX team. You will answer customer inquiries by phone, chat or email with a friendly, solutions-focused attitude, and resolve issues while upholding brand standards.

This role requires Danish fluency and good English (minimum B2), strong communication, and a can-do mindset. The company offers a permanent contract, private health insurance, meal tickets, and a transportation allowance.

Qualifications

• Fluent in Danish and good English (minimum B2).
• Excellent communication and active listening abilities.
• Problem-solving mindset and comfort with multiple software tools.

Responsibilities

• Answer customer questions by phone, chat or email with a friendly, solution-focused approach.
• Resolve issues and create positive experiences for every customer interaction.
• Follow brand guidelines and quality standards in every contact.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to improve the service you provide.

Skills

Danish language

English language

Communication skills

Active listening

Education

High school diploma

Job description

Atlean World in Athens, Greece is seeking a Danish Fashion Customer Advisor to join a fast-growing global CX team. You will answer customer inquiries by phone, chat or email with a friendly, solutions-focused attitude, and resolve issues while upholding brand standards.

This role requires Danish fluency and good English (minimum B2), strong communication, and a can-do mindset. The company offers a permanent contract, private health insurance, meal tickets, and a transportation allowance.