Danish Fashion CX Advisor — Athens, Global Growth

Employers from Greece; United States; Remote; USD 17,000 - 26,000; Full time

Benefits offered by this job

Permanent Contract

Private health insurance

Ticket Restaurant

Transportation allowance

Job summary

Atlean World is seeking a Danish Fashion Customer Advisor to join our Athens-based team. You will respond to customers by phone, chat or email, solving issues with a friendly approach and adhering to brand guidelines.

The role requires fluent Danish and strong English, plus multitasking across computer systems. A permanent contract with private health insurance and office-friendly benefits is offered.

Qualifications

• Fluent in Danish and good English, with strong communication skills.
• Problem-solving mindset and ability to multitask across tools.
• EU passport or Greek work permit required.

Responsibilities

• Answer customer questions by phone, chat and email with a friendly, solution-focused attitude.
• Solve problems and create positive experiences for every customer.
• Follow brand guidelines and quality standards on every interaction.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to continuously improve the service.

Skills

Fluent Danish

Good English

Strong communication

Active listening

Problem solving

Multitasking

EU passport

Education

High school diploma

Tools

CRM software

Job description

Atlean World is seeking a Danish Fashion Customer Advisor to join our Athens-based team. You will respond to customers by phone, chat or email, solving issues with a friendly approach and adhering to brand guidelines.

The role requires fluent Danish and strong English, plus multitasking across computer systems. A permanent contract with private health insurance and office-friendly benefits is offered.