Dance Center Front Desk Manager

Dance; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Peridance Center in New York, NY seeks a Front Desk Manager to oversee the day-to-day operations of the Front Desk, ensuring smooth class operations and exceptional customer service for students, faculty, families, and visitors.

The role requires supervising front desk staff, coordinating communication between programs, and supporting administrative processes across the Center in a fast-paced, dance-focused environment.

Qualifications

• Experience in customer-facing or administrative roles.
• Ability to multitask in a fast-paced environment.
• Comfortable learning new scheduling and registration systems.

Responsibilities

• Oversee daily front desk operations and ensure smooth flow of students, faculty, and guests.
• Supervise and schedule front desk staff, providing training and ongoing support.
• Maintain attendance records and oversee class check-ins for open classes and programs.
• Answer phones, respond to emails, and provide clear, friendly service.
• Troubleshoot scheduling questions, registrations, and student concerns.

Skills

Customer service

Front desk ops

Staff supervision

Scheduling

Multitasking

MindBody

Tools

MindBody

Job description

Peridance Center in New York, NY seeks a Front Desk Manager to oversee the day-to-day operations of the Front Desk, ensuring smooth class operations and exceptional customer service for students, faculty, families, and visitors.

The role requires supervising front desk staff, coordinating communication between programs, and supporting administrative processes across the Center in a fast-paced, dance-focused environment.