Dance Center Front Desk Lead

Cora Dance; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dance organization in New York City is seeking a Front Desk Manager to ensure smooth front desk operations and exceptional customer service. The successful candidate will supervise staff, manage communications, and support administrative tasks within the vibrant artistic community. Strong communication and organizational skills are vital, with a preference for candidates with experience in customer-facing roles or an interest in the performing arts. This position requires availability for varied hours.

Qualifications

• Prior experience in customer-facing or administrative roles preferred.
• Interest or experience in dance or performing arts is a plus.
• Availability for a mix of weekday, evening, and weekend hours.

Responsibilities

• Manage daily front desk functions ensuring smooth flow of students.
• Supervise and train front desk staff.
• Serve as the primary point of contact for inquiries about classes and programs.

Skills

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Highly organized and detail-oriented

Prior experience in customer-facing or administrative roles

Knowledge of MindBody platform

Job description

A leading dance organization in New York City is seeking a Front Desk Manager to ensure smooth front desk operations and exceptional customer service. The successful candidate will supervise staff, manage communications, and support administrative tasks within the vibrant artistic community. Strong communication and organizational skills are vital, with a preference for candidates with experience in customer-facing roles or an interest in the performing arts. This position requires availability for varied hours.