Dallas On-Site Sampling & Fulfillment Manager

Gilder Search Group; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Gilder Search Group is seeking a Sampling & Fulfillment Manager at our Dallas facility to lead the sample and fulfillment team and ensure on-time execution of all processes. The role requires strong leadership, bi-lingual English/Spanish communication, and hands-on involvement with ERP/CRM systems, inventory planning, and KPI-driven improvements to quality and efficiency.

You will collaborate with the Mexican fabric mill and Sales Representatives, manage inventory, and uphold safety and

Qualifications

• 3-5 years in a position of departmental leadership
• Knowledge of Demand Planning or Inventory Management experience preferred
• Strong interpersonal skills – Ability to effectively communicate with all levels of an organization
• Solid computer skills including Microsoft Office Suite, ERP or CRM
• Strong project management and analytical skills
• Bi-Lingual (English/Spanish) communication required
• College Degree (BA/BS) Preferred
• Travel to Perennials Textiles Mexico (PTM) approximately 1 – 2 times per year

Responsibilities

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule
• Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas
• Ensure projects are completed on time and department priorities and deadlines are consistently met
• Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations
• Maintain quality standards throughout the sample fulfillment process and address issues as they arise
• Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels
• Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility
• Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives
• Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels
• Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs. Oversee daily adjustments to sampling inventory to maintain accuracy
• Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts
• Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures
• Work schedule: On-site presence is required five days per week at our warehouse facility and corporate headquarters to support daily operations and cross-functional collaboration

Skills

Leadership experience

Interpersonal skills

Project management

Analytical skills

Bi-lingual English/Spanish

Education

BA/BS Degree

Tools

Navision ERP

CRM software

MS Office Suite

Job description

Gilder Search Group is seeking a Sampling & Fulfillment Manager at our Dallas facility to lead the sample and fulfillment team and ensure on-time execution of all processes. The role requires strong leadership, bi-lingual English/Spanish communication, and hands-on involvement with ERP/CRM systems, inventory planning, and KPI-driven improvements to quality and efficiency.

You will collaborate with the Mexican fabric mill and Sales Representatives, manage inventory, and uphold safety and