Sampling and Fulfillment Manager

Perennials and Sutherland LLC; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid time off (15 days/yr)

Sick days (8/yr)

Paid holidays (10/yr)

Medical, Dental, Vision Insurance

401k with company match

Parental leave

Life Insurance

Disability insurance

Employee Assistance Program

Job summary

Perennials and Sutherland, LLC is seeking a Sampling & Fulfillment Manager for our Dallas location. The role leads the Dallas-based Sample and Fulfillment Team, coordinating with our Mexico facility to manage sampling production and ensure on-time delivery of samples to showrooms and sales reps.

Ideal candidates have 3–5 years of leadership in pick-and-pack operations, strong organizational and analytical skills, and bilingual English/Spanish communication abilities.

Qualifications

• 3–5 years in a departmental leadership role (Pick and Pack operation).
• Demand Planning or Inventory Management experience preferred.
• Strong interpersonal skills to communicate with all levels of the organization.
• Proficient with Microsoft Office Suite and ERP/CRM systems.
• Strong project management and analytical skills.

Responsibilities

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations.
• Oversee the positions at the fabric mill in Mexico connected to sampling production in Dallas.
• Ensure projects meet deadlines and department KPIs and service expectations.
• Maintain quality standards throughout the sample fulfillment process and address issues.

Skills

Leadership

Communication

Project management

Analytical skills

Bilingual English/Spanish

Education

Bachelor's Degree (BA/BS) Preferred

Tools

Navision ERP

Microsoft Office Suite

CRM/ERP familiarity

Job description

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It's not just what we do but what we love.

We are looking for someone to fill the position of Sampling & Fulfillment Manager at our Dallas location.

Key Responsibilities

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule.
• Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas
• Ensure projects are completed on time and department priorities and deadlines are consistently met.
• Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations.
• Maintain quality standards throughout the sample fulfillment process and address issues as they arise.
• Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels.
• Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility.
• Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives.
• Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels.
• Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs. Oversee daily adjustments to sampling inventory to maintain accuracy.
• Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts.
• Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures
• Work schedule: On-site presence is required five days per week at our warehouse facility and corporate headquarters to support daily operations and cross-functional collaboration.

Skills/Qualifications

• 3-5 years in a position of departmental leadership (ideally in a Pick and Pack operation).
• Knowledge of Demand Planning or Inventory Management experience preferred.
• Strong interpersonal skills - Ability to effectively communicate with all levels of an organization.
• Solid computer skills including Microsoft Office Suite, ERP or CRM.
• Strong project management and analytical skills.
• Bi-Lingual (English/Spanish) communication required
• College Degree (BA/BS) Preferred
• Travel to Perennials Textiles Mexico (PTM) approximately 1-2 times per year

Benefit Offerings Include

• Paid Time off of 15 days per year, accrued bi-weekly
• Eight Sick Days Per Year (or state-defined plans)
• 10 Paid Holidays
• Medical, Dental and Vision Insurance, including HDHP with HAS
• 401k Retirement Plan with Bi-Weekly Company Match
• Paid Parental Leave
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.

Whether it's the executive who offers visionary leadership, or the sales professional who won't settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the "right" people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague.

Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.