Sampling and Fulfillment Manager #2489

Gilder Search Group; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Gilder Search Group is seeking a Sampling & Fulfillment Manager at our Dallas facility to lead the sample and fulfillment team and ensure on-time execution of all processes. The role requires strong leadership, bi-lingual English/Spanish communication, and hands-on involvement with ERP/CRM systems, inventory planning, and KPI-driven improvements to quality and efficiency.

You will collaborate with the Mexican fabric mill and Sales Representatives, manage inventory, and uphold safety and

Qualifications

• 3-5 years in a position of departmental leadership
• Knowledge of Demand Planning or Inventory Management experience preferred
• Strong interpersonal skills – Ability to effectively communicate with all levels of an organization
• Solid computer skills including Microsoft Office Suite, ERP or CRM
• Strong project management and analytical skills
• Bi-Lingual (English/Spanish) communication required
• College Degree (BA/BS) Preferred
• Travel to Perennials Textiles Mexico (PTM) approximately 1 – 2 times per year

Responsibilities

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule
• Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas
• Ensure projects are completed on time and department priorities and deadlines are consistently met
• Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations
• Maintain quality standards throughout the sample fulfillment process and address issues as they arise
• Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels
• Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility
• Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives
• Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels
• Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs. Oversee daily adjustments to sampling inventory to maintain accuracy
• Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts
• Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures
• Work schedule: On-site presence is required five days per week at our warehouse facility and corporate headquarters to support daily operations and cross-functional collaboration

Skills

Leadership experience

Interpersonal skills

Project management

Analytical skills

Bi-lingual English/Spanish

Education

BA/BS Degree

Tools

Navision ERP

CRM software

MS Office Suite

Job description

We are one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It’s not just what we do but what we love.

We are looking for someone to fill the position of Sampling & Fulfillment Manager at our Dallas location.

Key Responsibilities:

• Manage the Dallas-based Sample and Fulfillment Team and oversee day-to-day operations to ensure work is completed efficiently and on schedule.
• Oversee the positions at the fabric mill in Mexico that are connected to the sampling production process in Dallas
• Ensure projects are completed on time and department priorities and deadlines are consistently met.
• Monitor fulfillment cycle times and ensure the team meets established KPIs and service expectations.
• Maintain quality standards throughout the sample fulfillment process and address issues as they arise.
• Monitor and replenish supplies needed to maintain appropriate fulfillment inventory levels.
• Coordinate the receiving, organization, and storage of all sample products received from the Mexico facility.
• Coordinate seasonal distribution of new product samples and materials to showrooms and Sales Representatives.
• Conduct a bi-weekly review of trim product inventory and place purchase orders as needed to maintain appropriate stock levels.
• Use the ERP system (Navision) effectively to support departmental goals, manage inventory, and help control costs. Oversee daily adjustments to sampling inventory to maintain accuracy.
• Develop, track, and report departmental metrics to measure performance, identify opportunities for improvement, and support continuous improvement efforts.
• Promote a safe work environment and ensure team members follow company safety requirements, policies, and procedures
• Work schedule: On-site presence is required five days per week at our warehouse facility and corporate headquarters to support daily operations and cross-functional collaboration.

Skills/Qualifications:

• 3-5 years in a position of departmental leadership (ideally in a Pick and Pack operation).
• Knowledge of Demand Planning or Inventory Management experience preferred.
• Strong interpersonal skills – Ability to effectively communicate with all levels of an organization.
• Solid computer skills including Microsoft Office Suite, ERP or CRM.
• Strong project management and analytical skills.
• Bi-Lingual (English/Spanish) communication required
• College Degree (BA/BS) Preferred
• Travel to Perennials Textiles Mexico (PTM) approximately 1 – 2 times per year