Strategic Sampling & Fulfillment Lead - Dallas

Pivotal Talent Search; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Pivotal Talent Search in Dallas is seeking a Sampling & Fulfillment Manager to lead the on-site Sample and Fulfillment Team. You will coordinate with the Mexico PTM facility, manage inventory, and ensure on-time delivery while maintaining quality standards and safety.

This role requires strong leadership, planning, and analytical skills, with regular cross-functional collaboration across warehouses and showrooms.

Qualifications

• 3–5 years in a departmental leadership role, preferably in Pick and Pack operations.
• Experience in demand planning or inventory management preferred.
• Strong interpersonal and cross-functional communication skills.
• Proficiency with Microsoft Office; experience with ERP/CRM systems.
• Travel to Mexico PTM 1–2 times per year.

Responsibilities

• Lead Dallas-based Sample and Fulfillment Team and manage day-to-day ops.
• Oversee related positions at PTM in Mexico connected to sampling.
• Ensure projects meet deadlines and department priorities.
• Monitor fulfillment cycle times and KPIs; maintain service levels.
• Maintain quality standards in sampling and fulfillment processes.
• Monitor and replenish supplies to maintain inventory levels.
• Coordinate receiving, organization, and storage of samples from Mexico.
• Schedule and coordinate seasonal distribution to showrooms and reps.
• Conduct bi-weekly inventory review and place purchase orders.
• Utilize Navision to support goals, manage inventory, and control costs.
• Develop, track, and report departmental performance metrics.
• Promote safety and ensure adherence to policies.
• On-site presence five days per week at warehouse + HQ.

Skills

Leadership

Communication

Project management

Inventory management

Analytical skills

Education

Bachelor's degree (BA/BS) Preferred

Tools

Navision

MS Excel

ERP/CRM

Job description

Pivotal Talent Search in Dallas is seeking a Sampling & Fulfillment Manager to lead the on-site Sample and Fulfillment Team. You will coordinate with the Mexico PTM facility, manage inventory, and ensure on-time delivery while maintaining quality standards and safety.

This role requires strong leadership, planning, and analytical skills, with regular cross-functional collaboration across warehouses and showrooms.