Dallas Industrial Accounts Manager — Onboarding & Service Growth

AllSearch Recruiting; Dallas (TX); Vor Ort; USD 125.000 - 135.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401k with Company Match

Paid Time Off & Holidays

Professional Development & Advancement

Zusammenfassung

AllSearch Professional Staffing, Inc. is seeking an Industrial Account Manager to oversee business accounts, onboarding, service coordination, and account performance in Dallas, TX.

The role spans multiple departments to support customer requirements, service delivery, and operations. The ideal candidate has 5+ years in scrap metal purchasing, industrial recycling, or related industrial services, with experience managing accounts, pricing, and profitability.

Qualifikationen

• 5+ years of experience in scrap metal purchasing, industrial recycling, account management, or related industrial services.
• Experience managing commercial or industrial customer accounts, including contracts, pricing, and account profitability.
• Experience coordinating projects or customer account implementation across multiple business departments.
• Experience supervising, training, or developing employees.
• Experience with commercial pricing, customer agreements, and financial performance analysis.
• Proficiency with Microsoft Excel and ERP or CRM systems.
• Bachelor's degree in Business, Supply Chain, Logistics, or related field, or equivalent industry experience.

Aufgaben

• Manage existing commercial and industrial customer accounts, including account servicing, retention, and ongoing business relationships.
• Coordinate new customer account implementation, onboarding, and service setup.
• Oversee customer service requirements and coordinate operational resources to support account needs.
• Work with internal departments to coordinate purchasing, service delivery, scheduling, and financial requirements.
• Manage customer agreements, contract terms, service pricing, and account changes.
• Monitor customer account profitability, operating expenses, margins, and financial performance.
• Review account activity, service costs, resource utilization, and operational performance.
• Coordinate equipment availability, transportation requirements, and service schedules.
• Develop and monitor key performance indicators (KPIs) related to account management and operational efficiency.
• Identify opportunities to improve account performance, service delivery, and internal operating procedures.
• Coordinate customer requests, account modifications, and service-related issues.
• Develop standardized account management procedures, reporting processes, and customer onboarding practices.
• Supervise, train, and develop account management personnel.

Kenntnisse

Account management

Customer relationship management

Team supervision

Analytical thinking

Ausbildung

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Tools

Microsoft Excel

ERP/CRM systems

Jobbeschreibung

AllSearch Professional Staffing, Inc. is seeking an Industrial Account Manager to oversee business accounts, onboarding, service coordination, and account performance in Dallas, TX.

The role spans multiple departments to support customer requirements, service delivery, and operations. The ideal candidate has 5+ years in scrap metal purchasing, industrial recycling, or related industrial services, with experience managing accounts, pricing, and profitability.