Dallas Biomedical Services Lead - Team Growth & P&L

Agiliti; Irving (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

Agiliti in Irving, TX is seeking a Biomedical Services Manager to lead our Dallas market team, developing hospital partnerships and delivering strong service and financial outcomes. This hands-on leadership role focuses on building technical capabilities and customer relationships.

You will drive a culture of exceptional service, oversee P&L, and coordinate with division leaders to align operations with strategic goals while maintaining safety and quality in healthcare equipment management.

Qualifications

• 3+ years experience supervising medical service technicians or engineers.
• Bachelor’s degree in Electronics, Mechanical Engineering or Biomedical Equipment Technology or equivalent military training.
• Valid driver’s license.
• Excellent customer communication skills that project confidence, enthusiasm, and a professional image.
• Ability to lift and/or push 75 pounds and stand and walk for long periods.
• Willing to work flexible hours, including evenings, weekends, and holidays, travel up to 30%.
• Business and financial management expertise, including ability to manage a budget and support margin maintenance.
• Working knowledge of the healthcare industry and hospital operations.
• Experience in medical equipment preventive maintenance, repair and handling; ability to read technical manuals and schematics.

Responsibilities

• Create a work environment in which employees commit to the organization and bottom line.
• Create a customer service culture.
• Get results personally and from work groups; set performance expectations.
• Align team goals with organizational objectives and drive execution.
• Lead implementation of new processes and cultural initiatives to enhance the customer experience.
• Continuously improve processes, products, and services while embracing change.
• Partner with Directors, Technicians, Account Executives, and Ops Managers in meetings to promote revenue growth and cost containment.
• Manage profit and loss responsibilities for the operation.
• Support health and safety standards and performance monitoring.

Skills

Supervising medical service techs

Leadership

Customer communication

Budget management

Travel up to 30%

Education

Bachelor's degree in Electronics/Mechanical/BME Tech or equivalent

Job description

Agiliti in Irving, TX is seeking a Biomedical Services Manager to lead our Dallas market team, developing hospital partnerships and delivering strong service and financial outcomes. This hands-on leadership role focuses on building technical capabilities and customer relationships.

You will drive a culture of exceptional service, oversee P&L, and coordinate with division leaders to align operations with strategic goals while maintaining safety and quality in healthcare equipment management.