Dairy Department Customer Experience Specialist

Kroger; Roswell (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger in Roswell, GA is seeking an enthusiastic team member to create outstanding customer experiences in the department. You will help maintain a safe, clean environment and assist the department manager in reaching sales goals.

You will answer questions about products, stock shelves, sample items, monitor dairy sections, and adhere to safety standards. Ideal candidates have retail experience and strong communication; bilingual ability is a plus.

Qualifications

• Retail experience is required.
• Second language skills (speaking/reading/writing) preferred.
• Ability to handle stressful situations.
• Strong communication skills are essential.
• Knowledge of basic math is helpful for transactions.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about products.
• Gain knowledge of products and suggest items to customers.
• Offer product samples to help customers discover new items.
• Inform customers of deals and dairy specials.
• Provide fresh products as ordered and check quality and dates.
• Label, stock and inventory department merchandise.
• Report discrepancies in ordering/shipping to the manager.
• Adhere to safety regulations and maintain proper temperatures.

Skills

Retail experience

Second language

Stress handling

Effective communication

Basic math

Job description

Kroger in Roswell, GA is seeking an enthusiastic team member to create outstanding customer experiences in the department. You will help maintain a safe, clean environment and assist the department manager in reaching sales goals.

You will answer questions about products, stock shelves, sample items, monitor dairy sections, and adhere to safety standards. Ideal candidates have retail experience and strong communication; bilingual ability is a plus.