Da Vinci Robotic Surgery Training Specialist

Intuitive; Sunnyvale (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Intuitive is seeking a Customer Trainer to deliver da Vinci System training to surgeons and OR staff across multiple specialties, reporting to the regional Training Manager. The role emphasizes program delivery, material development, and continuous improvement of training offerings.

Responsibilities include conducting hands-on training at centers and remote sites, developing protocols, and supporting sales training. Occasional in-hospital support and logistics management are expected.

Qualifications

• Experience delivering da Vinci Surgical System training to OR staff.
• Ability to develop training materials and protocols.
• Strong communication and organization skills.
• Willingness to travel to training centers.

Responsibilities

• Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
• Lead and support Specialized training programs and Society events, assisting surgeon educators and course participants.
• Conduct surveys to gather data and measure program effectiveness.
• Act as subject matter expert for internal projects, including new product development and training protocol development.
• Work with the Training team to improve existing training programs and coordinate with sales on system technology skills development.
• Occasional in-hospital support of the da Vinci System and troubleshooting at the training center.
• Manage training center logistics, inventory and training calendars; maintain equipment and sterilization of instruments.
• Foster positive relationships between external training center staff and ISI management; contribute to quarterly goals.
• Develop competency in da Vinci System technology, applications, OR efficiency, and training methodologies.

Skills

Training delivery

Customer relations

Project management

Surgical environment familiarity

Tools

da Vinci System

Job description

Intuitive is seeking a Customer Trainer to deliver da Vinci System training to surgeons and OR staff across multiple specialties, reporting to the regional Training Manager. The role emphasizes program delivery, material development, and continuous improvement of training offerings.

Responsibilities include conducting hands-on training at centers and remote sites, developing protocols, and supporting sales training. Occasional in-hospital support and logistics management are expected.