D365 Practice Director — Remote, Hands-on Growth Leader

Jackson James

United States

Remote

USD 132,000 - 220,000

Full time

27 hours ago
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Job summary

Jackson James is seeking a Practice Director to lead and grow its D365 practice. This senior leadership role balances practice leadership, client engagement, sales support, and solution delivery in a hands-on capacity.

You will drive growth, develop teams, manage strategic client relationships, and guide project outcomes while staying closely involved with technology and delivery work.

Must have D365 experience, ownership of P&L, and proven leadership; U.S. citizenship or Green Card holder.

Qualifications

  • Experience with Dynamics 365 and related services.
  • Proven P&L ownership and budgeting experience.
  • Strong client-facing and stakeholder management.
  • Hands-on delivery leadership when needed.
  • Bachelor's degree required.

Responsibilities

  • Lead the D365 practice across delivery, people, and commercial performance.
  • Own P&L, forecasting, utilization, and practice growth.
  • Manage and develop teams, including coaching, mentoring, and performance reviews.
  • Build and maintain strong client relationships.
  • Support pre-sales activities, solution shaping, and new business opportunities.
  • Stay involved in solution delivery and provide hands-on leadership when needed.
  • Drive best practices and ensure successful client outcomes.

Skills

Dynamics 365
Leadership
Client relationships
Pre-sales
P&L ownership
Forecasting
Budgeting
Delivery leadership
Hands-on delivery

Education

Bachelor's degree

Tools

ServiceNow
Salesforce
IFS
Oracle

Job description

Jackson James is seeking a Practice Director to lead and grow its D365 practice. This senior leadership role balances practice leadership, client engagement, sales support, and solution delivery in a hands-on capacity.

You will drive growth, develop teams, manage strategic client relationships, and guide project outcomes while staying closely involved with technology and delivery work.

Must have D365 experience, ownership of P&L, and proven leadership; U.S. citizenship or Green Card holder.

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