D2C E‑Commerce Fulfillment Manager

Mackie Myers Ltd; Los Angeles (CA); Presencial; USD 120 000 - 160 000; Tempo integral

Resumo da oferta

Mackie Myers Ltd partners with a premium Los Angeles apparel brand to hire an E‑Commerce DC Manager. You will lead the direct‑to‑consumer fulfillment operation, reporting to the Sr.

Director of the DC, and you’ll oversee 800–1,000 orders per day with a focus on same‑day and next‑day ship SLAs, accuracy, and cost control. You’ll drive hands‑on leadership, optimize cutoffs, and push a fast operation toward higher throughput, tighter labor budgets, and safer, more efficient workflows during peak

Qualificações

• 6+ years in distribution center or warehouse management, including 3+ years in a dedicated E‑Commerce/D2C leadership role.
• Deep familiarity with D2C parcel shipping and returns.
• Advanced WMS and ERP experience, plus parcel shipping platforms and Shopify integrations.
• Advanced Excel (pivot tables, XLOOKUP/VLOOKUP, data modeling) for labor forecasting and throughput analysis.
• Bilingual fluency in English and Spanish.
• Bachelor's degree in Supply Chain, Business, or Logistics, or equivalent hands‑on leadership experience.

Responsabilidades

• Direct daily D2C receiving, bin storage, unit-level picking, custom packaging, and final mile parcel shipping.
• Own KPIs: same-day ship SLAs, order and inventory accuracy, unit pick rates, and parcel cost per unit.
• Lead, train, and develop e-commerce supervisors, leads, and floor associates.
• Plan staffing, scheduling, and labor budgets for promotions, product drops, and peak holiday volume.
• Keep inventory accurate across digital channels through cycle counts, stock allocation, and returns processing.
• Drive continuous improvement in pick paths, pack-station workflows, cost per package, and order cycle times.
• Partner with E‑Commerce Merchandising, Digital Marketing, and Customer Service to align capacity with campaigns.
• Enforce OSHA and warehouse safety standards on the e‑commerce floor.

Conhecimentos

Distribution center management

E-commerce D2C management

Labor forecasting

Shopify/Shopify Plus integrations

Advanced Excel

WMS/ERP experience

Spanish bilingual

Leadership in fast-paced environments

Formação académica

Bachelor's degree in Supply Chain/Business/Logistics

Ferramentas

Shopify integrations

WMS/ERP systems

Descrição da oferta de emprego

Mackie Myers Ltd partners with a premium Los Angeles apparel brand to hire an E‑Commerce DC Manager. You will lead the direct‑to‑consumer fulfillment operation, reporting to the Sr.

Director of the DC, and you’ll oversee 800–1,000 orders per day with a focus on same‑day and next‑day ship SLAs, accuracy, and cost control. You’ll drive hands‑on leadership, optimize cutoffs, and push a fast operation toward higher throughput, tighter labor budgets, and safer, more efficient workflows during peak