Cybersecurity Project Manager: Escalations & Delivery

Fortinet; Sunnyvale (CA); On-site; USD 136,000 - 166,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Vacation time

Sick time

Comprehensive leave program

Job summary

Fortinet is seeking a Project Manager to manage critical pre-sales feature development and post-sales issue resolution in Sunnyvale, California. This role requires project management experience, a bachelor's degree in computer science or a related discipline, and strong communication skills. You’ll coordinate with R&D, Sales, and Support teams to ensure client needs are met. The position offers a competitive salary ranging from $136,000 to $166,000 along with comprehensive benefits including health insurance, 401(k), and paid holidays.

Qualifications

• 5+ years of experience in project management or related field.
• Experience in handling customer escalations.
• Strong knowledge of cybersecurity concepts.

Responsibilities

• Manage critical pre-sales feature development and post-sales issue resolution.
• Track projects until a solution is delivered.
• Work closely with R&D, Customer Support, and Sales team.

Skills

Project management

Technical support

Software development

Communication skills

Customer escalations handling

Education

Bachelor's degree in computer science or related discipline

Tools

TCP/IP

Firewalls

Routers

VPN

IPS

Antivirus

Web Filtering

Antispam

Job description

Fortinet is seeking a Project Manager to manage critical pre-sales feature development and post-sales issue resolution in Sunnyvale, California. This role requires project management experience, a bachelor's degree in computer science or a related discipline, and strong communication skills. You’ll coordinate with R&D, Sales, and Support teams to ensure client needs are met. The position offers a competitive salary ranging from $136,000 to $166,000 along with comprehensive benefits including health insurance, 401(k), and paid holidays.