Cybersecurity Practice Lead

Entelligence; Houston (TX); Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Entelligence is seeking a Cyber Security Practice Manager to lead Palo Alto Networks consultants and architects. You will ensure delivery excellence, high consultant utilization, and outstanding customer experiences while collaborating with Sales, Recruiting, and Delivery Leadership.

The role emphasizes people leadership, operational planning, and continuous capability development within a fast-growing professional services environment.

Qualifikationen

• 8+ years of experience in cybersecurity, cloud security, professional services, consulting, or enterprise technology.
• 3+ years of experience leading technical consultants, architects, engineers, or cybersecurity professionals.
• Experience supporting Palo Alto Networks technologies including Strata, Prisma Access, Prisma Cloud, Cortex, SASE, and Next Generation Firewall solutions.
• Demonstrated experience managing complex professional services or consulting engagements.
• Working knowledge of the Palo Alto Networks security portfolio, with emphasis on Prisma Cloud, Cortex Cloud, and/or Cortex XSIAM.
• Strong understanding of modern cloud security concepts including CNAPP, CSPM, workload protection, cloud detection and response, vulnerability management, and cloud security posture.
• Understanding of modern security operations including SIEM, XDR/EDR, SOAR, threat detection, incident response, and SOC transformation.
• Familiarity with AWS, Microsoft Azure, Google Cloud, Kubernetes, containers, and modern cloud-native architectures.
• Ability to lead and credibly engage highly technical consultants and architects without necessarily serving as the hands‑on technical lead for every engagement.
• Demonstrated ability to identify technical talent, assess skills, coach employees, and build technical capabilities.
• Strong customer‑facing communication, presentation, and executive engagement skills.
• Experience managing delivery escalations and complex customer situations.
• Strong operational discipline with experience managing utilization, resource capacity, delivery quality, and practice KPIs.
• Ability to operate effectively in a fast-paced, high-growth professional services environment.
• Excellent organizational, communication, and customer relationship skills.

Aufgaben

• Lead, coach, and develop a team of Palo Alto Networks consultants and solution architects through regular performance management, career development, and technical mentoring.
• Drive consultant utilization, delivery quality, customer satisfaction, and employee engagement through effective workload management and operational oversight.
• Partner with Recruiting to interview, hire, onboard, and develop cybersecurity consultants that align with practice growth objectives.
• Collaborate with Sales and Customer Success teams to align consultant assignments with customer requirements and project demand.
• Support customer delivery escalations and ensure issues are resolved quickly with a focus on maintaining strong customer relationships.
• Promote technical excellence by driving certification attainment, knowledge sharing, mentoring, and continuous learning across the team.
• Ensure consultants follow delivery methodologies, documentation standards, and operational best practices.
• Analyze operational metrics including utilization, customer satisfaction, project health, certification progress, and consultant performance to identify opportunities for improvement.
• Support Practice Director initiatives related to service expansion, workforce planning, process improvement, and operational excellence.
• Foster a culture of accountability, collaboration, and customer-first service delivery.

Kenntnisse

People Leadership

Delivery Operations

Utilization Management

Customer Success

Technical Leadership

Talent Development

Operational Excellence

Cross Functional Collaboration

Ausbildung

Bachelor's degree or equivalent professional experience

Jobbeschreibung

Entelligence is seeking a Cyber Security Practice Manager to lead Palo Alto Networks consultants and architects. You will ensure delivery excellence, high consultant utilization, and outstanding customer experiences while collaborating with Sales, Recruiting, and Delivery Leadership.

The role emphasizes people leadership, operational planning, and continuous capability development within a fast-growing professional services environment.