Cybersecurity Ops Manager & TAM - Onsite San Diego

Quantum Technologies. LLC; San Diego (CA); On-site; USD 84,000 - 120,000; Full time

Job summary

Quantum Technologies. LLC in San Diego seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos.

The role leads operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination for a 12-month assignment. The candidate will coordinate implementation through steady-state support, act as the central contact for Falcon Complete, CTEM, Guardian / AIDR,

Qualifications

• 7+ years cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or MSP work.
• 7+ years leading enterprise SOC/MDR/IR or managed-security programs.
• 4+ years operational with CrowdStrike Falcon technologies (Falcon Complete, Insight, Identity Protection, etc).
• Experience in senior client-facing roles such as TAM or Security Operations Manager.
• Proven coordination across customers, vendors, and SIs during implementation and operations.
• Experience with escalations, governance, executive reporting, service reviews, and cross-functional remediation.
• Ability to work onsite in San Diego for the 12-month assignment.
• Strong communication skills and translating technical issues to business impact.

Responsibilities

• Act as the primary operational liaison for Falcon Complete service matters.
• Coordinate critical-incident communications, follow-up actions, and closure.
• Ensure recommendations are tracked and resolved by ICW or Atos teams.
• Manage implementation workstreams, dependencies, risks, and delivery with Atos as the GSI.
• Maintain owners, due dates, actions, and escalation matrices.

Skills

Cybersecurity expertise

Client-facing experience

Program coordination

Governance & reporting

Strong communication

Tools

CrowdStrike Falcon

Falcon Complete

Falcon Guardian / AIDR

ServiceNow

Jira

Job description

Quantum Technologies. LLC in San Diego seeks an experienced Cybersecurity Operations Manager / Technical Account Manager to serve as the onsite liaison among ICW Group, CrowdStrike, and Atos.

The role leads operational oversight of CrowdStrike services, including implementation, adoption, governance, and daily coordination for a 12-month assignment. The candidate will coordinate implementation through steady-state support, act as the central contact for Falcon Complete, CTEM, Guardian / AIDR,