Cybersecurity Operations Lead — CrowdStrike Falcon

Quantum Technologies. LLC; San Diego (CA); On-site; USD 91,000 - 124,000; Full time

Job summary

Quantum Technologies. LLC in San Diego seeks a Cybersecurity Operations Manager to lead the implementation and operation of CrowdStrike services, including Falcon Complete, CTEM, and Falcon Guardian/AIDR.

You will coordinate security operations, governance, and incident response with Atos and internal teams to drive continuous improvement. You will maintain escalation models, dashboards, and executive reports while guiding weekly operations and monthly service reviews to ensure steady-state

Responsibilities

• Lead implementation, onboarding, and operational transition of CrowdStrike services.
• Act as the primary operational contact for Falcon Complete and coordinate critical incident escalations.
• Manage service reviews, follow-up actions, recommendations, and issue resolution.
• Coordinate implementation activities, dependencies, risks, and delivery with Atos and internal teams.
• Lead day-to-day operations and administration of CTEM and Falcon Guardian / AIDR.
• Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement.
• Collaborate with infrastructure, endpoint, identity, cloud, and application teams to resolve security issues.
• Establish security governance, operational reviews, escalation paths, and service management processes.
• Lead weekly operational meetings and monthly service reviews.
• Maintain RAID logs, project roadmaps, RACI matrices, and escalation models.
• Prepare executive dashboards, status reports, and remediation tracking reports.
• Improve security operations, incident response, and threat management processes.
• Coordinate knowledge transfer and prepare operational-readiness documentation.
• Ensure proper transition of CrowdStrike services into steady-state operations.
• Communicate technical issues, business impact, risks, and recommendations to stakeholders.

Job description

Quantum Technologies. LLC in San Diego seeks a Cybersecurity Operations Manager to lead the implementation and operation of CrowdStrike services, including Falcon Complete, CTEM, and Falcon Guardian/AIDR.

You will coordinate security operations, governance, and incident response with Atos and internal teams to drive continuous improvement. You will maintain escalation models, dashboards, and executive reports while guiding weekly operations and monthly service reviews to ensure steady-state