Cybersecurity IT & Operations Specialist

RapidFort, Inc.; Sunnyvale (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Valid8 Financial, Inc. is seeking an IT Specialist to support day-to-day IT operations. This role involves user onboarding and offboarding, help desk support, and asset management. The ideal candidate will have a Bachelor's degree in Information Technology and at least 2 years of relevant experience.

The position requires proficiency in various operating systems and SaaS platforms. The anticipated starting salary is $70,000-80,000 per year depending on experience.

Qualifications

• 2+ years of IT support or systems administration experience.
• Proficiency in ticketing systems and major SaaS platforms.
• Basic knowledge of networking and IT security principles.

Responsibilities

• Onboard and offboard users across systems.
• Troubleshoot hardware and software problems.
• Procure and deploy IT assets and maintain inventory.
• Track software subscriptions and licenses.
• Enforce internal security policies and monitor compliance.
• Install and configure software on user systems.
• Maintain documentation and report on KPIs.

Skills

User Lifecycle Management

Technical Support

Asset Management

Compliance Monitoring

Documentation Skills

Problem Solving

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Windows

macOS

Google Workspace

Office 365

Jira

Job description

Valid8 Financial, Inc. is seeking an IT Specialist to support day-to-day IT operations. This role involves user onboarding and offboarding, help desk support, and asset management. The ideal candidate will have a Bachelor's degree in Information Technology and at least 2 years of relevant experience.

The position requires proficiency in various operating systems and SaaS platforms. The anticipated starting salary is $70,000-80,000 per year depending on experience.